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Delivery Information

Delivery Policy:


1    We deliver to most part of London and Greater London, so if you live in any of these Boroughs we are certain that we will be able to make the delivery.


Name of Borough

Areas Covered

Barking and Dagenham

Abbey,  Alibon,  Becontree,  Chadwell Heath,  Eastbrook,  Eastbury,  Gascoigne,  Goresbrook,  Heath,  Longbridge,  Mayesbrook,  Parsloes,  River,  Thames,  Valence,  Village,  Whalebone


Brunswick Park,  Burnt Oak,  Childs Hill,  Colindale,  Coppetts,  East Barnet,  East Finchley,  Edgware,  Finchley Church End,  Garden Suburb,  Golders Green,  Hale,  Hendon,  High Barnet,  Mill Hill,  Oakleigh,  Totteridge,  Underhill,  West Finchley,  West Hendon,  Woodhouse


Barnehurst,  Belvedere,  Blackfen and Lamorbey,  Blendon and Penhill,  Brampton,  Christchurch,  Colyers,  Cray Meadows,  Crayford,  Danson Park,  East Wickham,  Erith,  Falconwood and Welling,  Lesnes Abbey,  Longlands,  North End,  Northumberland Heath,  Sidcup,  St Mary's,  St Michael's,  Thamesmead East


Alperton,  Barnhill,  Brondesbury Park,  Dollis Hill,  Dudden Hill,  Fryent,  Harlesden,  Kensal Green,  Kenton,  Kilburn,  Mapesbury,  Northwick Park,  Preston,  Queens Park,  Queensbury,  Stonebridge,  Sudbury,  Tokyngton,  Welsh Harp,  Wembley Central,  Willesden Green


Bickley,  Biggin Hill,  Bromley Common and Keston,  Bromley Town,  Chelsfield and Pratts Bottom,  Chislehurst,  Clock House,  Copers Cope,  Cray Valley East,  Cray Valley West,  Crystal Palace,  Darwin,  Farnborough and Crofton,  Hayes and Coney Hall,  Kelsey and Eden Park,  Mottingham and Chislehurst North,  Orpington,  Penge and Cator,  Petts Wood and Knoll,  Plaistow and Sundridge,  Shortlands,  West Wickham


Belsize,  Bloomsbury,  Camden Town with Primrose Hill,  Cantelowes,  Fortune Green,  Frognal and Fitzjohns,  Gospel Oak,  Hampstead Town,  Haverstock,  Highgate,  Holborn and Covent Garden,  Kentish Town,  Kilburn,  King's Cross,  Regent's Park,  St Pancras and Somers Town,  Swiss Cottage,  West Hampstead

City of London

Aldersgate,  Aldgate,  Bassishaw,  Billingsgate,  Bishopsgate,  Bread Street,  Bridge,  Broad Street,  Candlewick,  Castle Baynard,  Cheap,  Coleman Street,  Cordwainer,  Cornhill,  Cripplegate,  Dowgate,  Farringdon Within,  Farringdon Without,  Langbourn,  Lime Street,  Portsoken,  Queenhithe,  Tower,  Vintry,  Walbrook


Addiscombe,  Ashburton,  Bensham Manor,  Broad Green,  Coulsdon East,  Coulsdon West,  Croham,  Fairfield,  Fieldway,  Heathfield,  Kenley,  New Addington,  Norbury,  Purley,  Sanderstead,  Selhurst,  Selsdon and Ballards,  Shirley,  South Norwood,  Thornton Heath,  Upper Norwood,  Waddon,  West Thornton,  Woodside


Acton Central,  Cleveland,  Dormers Wells,  Ealing Broadway,  Ealing Common,  East Acton,  Elthorne,  Greenford Broadway,  Greenford Green,  Hanger Hill,  Hobbayne,  Lady Margaret,  North Greenford,  Northfield,  Northolt Mandeville,  Northolt West End,  Norwood Green,  Perivale,  South Acton,  Southall Broadway,  Southall Green,  Southfield,  Walpole


Bowes,  Bush Hill Park,  Chase,  Cockfosters,  Edmonton Green,  Enfield Highway,  Enfield Lock,  Grange,  Haselbury,  Highlands,  Jubilee,  Lower Edmonton,  Palmers Green,  Ponders End,  Southbury,  Southgate,  Southgate Green,  Town,  Turkey Street,  Upper Edmonton,  Winchmore Hill


Abbey Wood,  Blackheath Westcombe,  Charlton,  Coldharbour and New Eltham,  Eltham North,  Eltham South,  Eltham West,  Glyndon,  Greenwich West,  Kidbrooke with Hornfair,  Middle Park and Sutcliffe,  Peninsula,  Plumstead,  Shooters Hill,  Thamesmead Moorings,  Woolwich Common,  Woolwich Riverside


Brownswood,  Cazenove,  Clissold,  Dalston,  De Beauvoir,  Hackney Central,  Hackney Downs,  Hackney Wick,  Haggerston,  Homerton,  Hoxton East & Shoreditch,  Hoxton West,  King's Park,  Lea Bridge,  London Fields,  Shacklewell,  Springfield,  Stamford Hill West,  Stoke Newington,  Victoria,  Woodberry Down

Hammersmith and Fulham

Addison,  Askew,  Avonmore and Brook Green,  College Park and Old Oak,  Fulham Broadway,  Fulham Reach,  Hammersmith Broadway,  Munster,  North End,  Palace Riverside,  Parsons Green and Walham,  Ravenscourt Park,  Sands End,  Shepherd's Bush Green,  Town,  Wormholt and White City


Alexandra,  Bounds Green,  Bruce Grove,  Crouch End,  Fortis Green,  Harringay,  Highgate,  Hornsey,  Muswell Hill,  Noel Park,  Northumberland Park,  Seven Sisters,  St Ann's,  Stroud Green,  Tottenham Green,  Tottenham Hale,  West Green,  White Hart Lane,  Woodside


Belmont,  Canons,  Edgware,  Greenhill,  Harrow on the Hill,  Harrow Weald,  Hatch End,  Headstone North,  Headstone South,  Kenton East,  Kenton West,  Marlborough,  Pinner,  Pinner South,  Queensbury,  Rayners Lane,  Roxbourne,  Roxeth,  Stanmore Park,  Wealdstone,  West Harrow


Brooklands,  Cranham,  Elm Park,  Emerson Park,  Gooshays,  Hacton,  Harold Wood,  Havering Park,  Heaton,  Hylands,  Mawneys,  Pettits,  Rainham and Wennington,  Romford Town,  South Hornchurch,  Squirrel's Heath,  St Andrew's,  Upminster


Barnhill,  Botwell,  Brunel,  Cavendish,  Charville,  Eastcote and East Ruislip,  Harefield,  Heathrow Villages,  Hillingdon East,  Ickenham,  Manor,  Northwood,  Northwood Hills,  Pinkwell,  South Ruislip,  Townfield,  Uxbridge North,  Uxbridge South,  West Drayton,  West Ruislip,  Yeading,  Yiewsley


Bedfont,  Brentford,  Chiswick Homefields,  Chiswick Riverside,  Cranford,  Feltham North,  Feltham West,  Hanworth,  Hanworth Park,  Heston Central,  Heston East,  Heston West,  Hounslow Central,  Hounslow Heath,  Hounslow South,  Hounslow West,  Isleworth,  Osterley and Spring Grove,  Syon,  Turnham Green


Barnsbury,  Bunhill,  Caledonian,  Canonbury,  Clerkenwell,  Finsbury Park,  Highbury East,  Highbury West,  Hillrise,  Holloway,  Junction,  Mildmay,  St George's,  St Mary's,  St Peter's,  Tollington

Kensington and Chelsea

Abingdon,  Brompton & Hans Town,  Campden,  Chelsea Riverside,  Colville,  Courtfield,  Dalgarno,  Earl's Court,  Golborne,  Holland,  Norland,  Notting Dale,  Pembridge,  Queen's Gate,  Redcliffe,  Royal Hospital,  St. Helen's,  Stanley

Kingston upon Thames

Alexandra,  Berrylands,  Beverley,  Canbury,  Chessington North and Hook,  Chessington South,  Coombe Hill,  Coombe Vale,  Grove,  Norbiton,  Old Malden,  St James,  St Mark's,  Surbiton Hill,  Tolworth and Hook Rise,  Tudor


Bishop's,  Brixton Hill,  Clapham Common,  Clapham Town,  Coldharbour,  Ferndale,  Gipsy Hill,  Herne Hill,  Knight's Hill,  Larkhall,  Oval,  Prince's,  St Leonard's,  Stockwell,  Streatham Hill,  Streatham South,  Streatham Wells,  Thornton,  Thurlow Park,  Tulse Hill,  Vassall


Bellingham,  Blackheath,  Brockley,  Catford South,  Crofton Park,  Downham,  Evelyn,  Forest Hill,  Grove Park,  Ladywell,  Lee Green,  Lewisham Central,  New Cross,  Perry Vale,  Rushey Green,  Sydenham,  Telegraph Hill,  Whitefoot


Abbey,  Cannon Hill,  Colliers Wood,  Cricket Green,  Dundonald,  Figge's Marsh,  Graveney,  Hillside,  Lavender Fields,  Longthornton,  Lower Morden,  Merton Park,  Pollards Hill,  Ravensbury,  Raynes Park,  St Helier,  Trinity,  Village,  West Barnes,  Wimbledon Park


Beckton,  Boleyn,  Canning Town North,  Canning Town South,  Custom House,  East Ham Central,  East Ham North,  East Ham South,  Forest Gate North,  Forest Gate South,  Green Street East,  Green Street West,  Little Ilford,  Manor Park,  Plaistow North,  Plaistow South,  Royal Docks,  Stratford and New Town,  Wall End,  West Ham


Aldborough,  Barkingside,  Bridge,  Chadwell,  Church End,  Clayhall,  Clementswood,  Cranbrook,  Fairlop,  Fullwell,  Goodmayes,  Hainault,  Loxford,  Mayfield,  Monkhams,  Newbury,  Roding,  Seven Kings,  Snaresbrook,  Valentines,  Wanstead

Richmond upon Thames

Barnes,  East Sheen,  Fulwell and Hampton Hill,  Ham, Petersham and Richmond Riverside,  Hampton,  Hampton North,  Hampton Wick,  Heathfield,  Kew,  Mortlake and Barnes Common,  North Richmond,  South Richmond,  South Twickenham,  St Margarets and North Twickenham,  Teddington,  Twickenham Riverside,  West Twickenham,  Whitton


Brunswick Park,  Camberwell Green,  Cathedrals,  Chaucer,  College,  East Dulwich,  East Walworth,  Faraday,  Grange,  Livesey,  Newington,  Nunhead,  Peckham,  Peckham Rye,  Riverside,  Rotherhithe,  South Bermondsey,  South Camberwell,  Surrey Docks,  The Lane,  Village


Beddington North,  Beddington South,  Belmont,  Carshalton Central,  Carshalton South and Clockhouse,  Cheam,  Nonsuch,  St Helier,  Stonecot,  Sutton Central,  Sutton North,  Sutton South,  Sutton West,  The Wrythe,  Wallington North,  Wallington South,  Wandle Valley,  Worcester Park

Tower Hamlets

Bethnal Green,  Blackwall & Cubitt Town,  Bow East,  Bow West,  Bromley North,  Bromley South,  Canary Wharf,  Island Gardens,  Lansbury,  Limehouse,  Mile End,  Poplar,  Shadwell,  Spitalfields & Banglatown,  St Dunstan's,  St Katharine's & Wapping,  St Peter's,  Stepney Green,  Weavers,  Whitechapel

Waltham Forest

Cann Hall,  Cathall,  Chapel End,  Chingford Green,  Endlebury,  Forest,  Grove Green,  Hale End and Highams Park,  Hatch Lane,  High Street,  Higham Hill,  Hoe Street,  Larkswood,  Lea Bridge,  Leyton,  Leytonstone,  Markhouse,  Valley,  William Morris,  Wood Street


Balham,  Bedford,  Earlsfield,  East Putney,  Fairfield,  Furzedown,  Graveney,  Latchmere,  Nightingale,  Northcote,  Queenstown,  Roehampton and Putney Heath,  Shaftesbury,  Southfields,  St Mary's Park,  Thamesfield,  Tooting,  Wandsworth Common,  West Hill,  West Putney


Abbey Road,  Bayswater,  Bryanston and Dorset Square,  Church Street,  Churchill,  Harrow Road,  Hyde Park,  Knightsbridge and Belgravia,  Lancaster Gate,  Little Venice,  Maida Vale,  Marylebone High Street,  Queen's Park,  Regent's Park,  St James's,  Tachbrook,  Vincent Square,  Warwick,  West End,  Westbourne


Baylis and Stoke,  Britwell and Northborough,  Central,  Chalvey,  Cippenham Green,  Cippenham Meadows,  Colnbrook with Poyle,  Elliman,  Farnham,  Foxborough,  Haymill and Lynch Hill,  Langley Kedermister,  Langley St Mary's,  Upton,  Wexham Lea


 Elmbridge Borough , Epsom and Ewell Borough  , Guildford Borough  , Mole Valley District  , Reigate and Banstead Borough , Runnymede Borough , Spelthorne Borough , Surrey Heath Borough , Tandridge District , Waverley Borough , Woking Borough



2   If your delivery area is outside our service area we will inform you as soon as you place your order. If we are unable to deliver in your area, any amount which is paid for the order including delivery charges will be refunded to you within 14 days of us cancelling the order.



3   It is your responsibility to check the delivery as soon as you receive it. You may be asked to sign the delivery note / Dispatch note that the delivery is received in good condition.



4   If you find any damaged goods in the delivery or any product that is not ordered please put a note on the delivery note / dispatch note and also inform the driver about the discrepancy.



5   If any goods are faulty or damaged please inform us within 24 hours of the receipt of goods. We would require you to take a picture and send it to customercare@valuesupermarket.co.uk. We will investigate the matter, if we find that the goods are damaged due to our fault we will either replace the product or refund the amount of that product.


6   Please note that due to security reason we DO NOT ALLOW the delivery drivers to enter inside your house. Goods will be delivered at your doorsteps only.



7   If you are paying by cash we will appreciate that you make arrangement for the exact amount of cash including any change as our drivers may or may not carry cash or coins. We have a right to refuse the delivery if we do not get the payment in full.



8   If you live in a place which has private security or needs any permission to enter the premises, it is your responsibility to make that arrangement. Please do mention about it while placing an order. If we cannot access your property we have a right to cancel the order.  We may also charge delivery for all failed attempts.



9   Sometimes we send our deliveries through Post (Parcel Force) in that case we will not be able to offer cash on delivery service.



10   Any free delivery vouchers cannot be redeemed for cash or other benefits.







Last amended 22.12.2017